Job title: Technical Support ManagerIf you are interested in this role, please APPLY on British Council careers website before Sunday, 22 March 2026 - 23:59 China time (GMT+08)Pay Band: 6****: Beijing, ChinaDepartment: ExamsContract Type: Fixed term contract (2 years)Role Purpose & Accountabilities The Exams IT team in Beijing is seeking a skilled technologist to ensure the effective maintenance of exam systems in line with corporate policies and processes. This role is pivotal in supporting business transformation and enhancing user and stakeholder satisf****. You will be responsible for monitoring PaaS and SaaS environments, focusing on the design and construction of monitoring systems tailored to departmental needs. Your primary responsibilities will include designing and optimizing automation and monitoring solutions that align with both departmental and enterprise requirements. You will develop and govern SDLC policies and ****works, establishing robust governance and reporting mechanisms for global system service management. Building strong relationships with internal and external vendors is essential, ensuring compliance with SLAs and cross-partner delivery agreements. We are looking for a proactive individual with a deep understanding of system monitoring and automation, capable of delivering innovative solutions. You should possess solid knowledge of IT system operations, with the ability to troubleshoot production incidents effectively. Familiarity with public cloud telemetry tools and high-availability deployments is crucial, as is experience in managing system releases and enhancements. Excellent documentation and communication skills in Chinese, along with professional proficiency in English, are required. If you are ready to drive efficient and resilient system operations while enhancing user experiences, we invite you to apply and join our dynamic team. Qualifications & Experience:Essential:? Bachelor’s degree ? Proficient in English and Chinese? Relevant technical certification, prefer to own Azure and Kubernetes certifications? Strong sense of professionalism, creativity and initiative Deeply understanding of monitoring, automation and should got unique ideas.? Deeply in Azure knowledge, deployment, monitoring and ****manger.? Deeply in Full Chain Monitoring solution, familiar with SkyWalking/Pinpoint/Zipkin/Jeager/kiali? Solid experience in operations and development.Go/Python/.Net/Flask/Django/Node.JS/React.JS/VUEBenefits: ? 22 days of Annual Leave ? 13th Month Salary ? Non-consolidated bonus ? Comprehensive health and insurance package – includes accidental insurance, life insurance, and supplementary medical coverage ? Social insurance & housing fund - Coverage under national social insurance and housing fund ? Professional development - Ongoing learning and career growth opportunities to support your development.

英國文化教育協會是英國提供教育機會與促進文化交流的國際機構。我們為英國以及世界各地的人們創造相互學習、理解與交流的機會。英國豐富的文化教育資源使英國和許多與我們合作的國家都廣為受益，通過創造機會、建立聯系和增進信任來改變生活。我們與全球100多個國家開展合作，涉及藝術文化、英語語言、教育和社會發展領域。去年有超過6500萬人與我們面對面交流，超過7.31億人通過網絡、電視廣播和出版物與我們互動。我們成立于1934年，是英國皇家特許的非營利機構，屬于英國公共機構。 在北京我們作為英國大使館文化教育處開展工作，在上海、廣州、重慶和武漢我們作為英國總領事館文化教育處開展工作，我們在中國的考試服務和英語中心以外商獨資企業形式進行運營。